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Home⇛International Journal of Multidisciplinary: Applied Business and Education Research⇛vol. 7 no. 1 (2026)

Leadership Competencies and Role Effectiveness of Managers: A Case Study in Selected Public Sectors of Quezon City for Basic and Applied Management Research Journal

Anthony Julius F. Bayona | Bernandino P. Malang | Jocelyn DS. Malang | Kathrine Ann L. Poso | Marc Dave Facturanan

Discipline: Education

 

Abstract:

Leadership serves as a critical factor of efficiency, productivity, and overall success of an organization, particularly within the public sec-tor where it directly influences the quality of governance and service delivery. Public sector leaders/managers in the Philippines encounter distinct challenges arising from bureaucratic structures, constraints in resources, and the increasing demand for a more efficient, resilient and responsive governance. Thus, this study seeks to examine the re-lationship between leadership competencies and managerial role ef-fectiveness among selected public sector managers in Quezon City, Philippines. A researcher-made structured survey questionnaire was administered online to forty-seven (47) purposively selected re-spondents. Descriptive statistics and Spearman’s correlational matrix was used to analyze the data. Results revealed that participants gen-erally demonstrated high to very high levels of leadership compe-tency and role effectiveness, with weighted mean scores of 4.34 and 4.26, respectively. Given the results, this study found a strong positive correlation between leadership competency and role effectiveness. Capacity-building programs and developmental interventions were recommended to address low ratings in the change management and adaptability, and coaching and performance management competen-cies. Further research is recommended to include multiple local or na-tional government agencies for improved generalizability.



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  33. Shorobura, I., & Dolynska, O. (2023). Leader-ship in public administration: today’s challenges. Journal of Education Health and Sport, 13(2), 299–308. 
  34. Parinasan, M. A. B., Rosal, M. M. R., Kilag, O. K. T., Groenewald, C. A., Groenewald, E. S., & Gepitulan, P. M. (2024). Public sector management education in the Philippines for 21st century governance: Challenges, strategies, and innovation. International Multidisciplinary Journal of Research for Innovation, Sustainability, and Excellence (IMJRISE), 1(3), 67-72. 
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  37. Villaseñor, R. A. M. (2024). The Public Service Digitalization in the Philippines: Towards a National Program to Capacitate Digital Frontliners. Journal of Public Administra-tion and Governance, 14(2), 164. 
  38. Petinglay, L. G., & Abioda, L. A. (2024). Leader-ship practices and style, managerial effec-tiveness, and job satisfaction and per-formance among heads of local social welfare development offices (LSWDOs). Educational Administration: Theory and Practice, 30(9), 710–725. 
  39. Department of Budget and Management. (n.d.). Manual on Position Classification and Compensation (PCC): Chapter 2 - The Position Classification Plan.
  40. Vaculik, M., Prochazka, J., & Smutny, P. (2014). Competencies and leadership effective-ness: Which skills predict effective lead-ership? 337–344. 

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