Bridging Procurement Gaps Through Digital Tools: Evidence from Selected Philippine National Government Agencies
Mirasol O. Bacarisas | Joy Maan M. Lucos | Shiena Marie Candelasa | Angelica Guzon | Edegar D. Marcos | Margareth Apar-aberia | Bernandino P. Malang | Jocelyn DS. Malang
Discipline: Education
Abstract:
Public Procurement and its continuing agenda for transparency, ef-ficiency and accountability in government. In the Philippines, gov-ernment efforts towards digitalization seek to modernize the pro-curement process with systems that are intended to make bidding more accessible and transparent. Yet even with these reforms, many agencies remain plagued by delays and inefficiencies, indicat-ing that the transition to digital platforms hasn’t gone far enough. This paper examines how digital tools can mitigate the distance be-tween innovation and performance in public procurement. A mixed method research was utilized, combining quantitative survey anal-ysis and quantitative inputs from sixty (60) procurement practi-tioner from selected national government agencies in the National Capital Region. Analyzed that the main reasons behind procure-ment delays and assess the digital adoption, system compatibility, staff capacity, infrastructure preparedness as well as organizational culture. Results show that digital procurement tools significantly improved transparency and reduced reliance on manual documen-tation, with respondents strongly aggreging on improvements in procurement cycle time (AWM = 4.28), transparency and compli-ance (AWM = 4.30). Additionally, many of the issues have been ad-dressed through the digital channels by transparency and minimi-sation of physical paper work, however, challenges persist, particu-larly on the poor system integration, limited technical skills, unsta-ble internet connectivity and resistance to digital change. Correla-tion analysis revealed a strong and statistically significant relation-ship between the extent of digital tool adoption and operational ef-ficiency (r = 0.606, p = < 0.001), indicating that higher levels of digitalization are associated with reduced procurement delays. The paper suggests building all of these into areas such as policy, in-teroperability between platforms and staff training can have a major impact on procurement performance. They said the transition to digital procurement in government must be the guiding philosophy to benefit from a less costly, transparent and fully integrated e-pro-curement system.
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